TWO (2) YEAR WARRANTY
Your DIESEL watch is warranted by Diesel Watches* for a period two (2) years from the original date of purchase under the terms and conditions of this warranty. The Diesel warranty covers materials and manufacturing defects. A copy of the receipt or dealer stamp in the warranty booklet is required for proof of purchase.
This warranty covers only the warranty period and, during that period, only the movement, hands and dial. Components covered by the guarantee will be repaired or the watch replaced without charging repair costs if the component has manufacturing or material defects during the guarantee period.
In the event of a replacement, DIESEL cannot guarantee that you will receive a watch of the same model. If your model is not available, you will receive a watch of the same value and similar design. The guarantee on the watch received as a replacement ends two (2) years after receipt of the replacement watch.
THIS WARRANTY DOES NOT COVER:
- Any defects in materials and workmanship of battery, case, crystal, strap or bracelet.
- Damage resulting from improper handling, lack of care, accidents, or normal wear and tear.
- Water damage unless marked water-resistant.
This warranty is void if the watch is damaged by accident, neglect by other than authorised DIESEL sales or service agents, maintenance or repair by other than service partners, or other factors and events not due to manufacture or materials. The foregoing warranties and remedies are exclusive and in lieu of all other warranties or conditions of use, express, implied or statutory, with respect to all matters. This also applies without limitation to the warranty of defects, the warranty of fitness for a particular purpose, accuracy, satisfactory quality, title and non-infringement. DIESEL hereby expressly disclaims any and all liability in this regard. DIESEL shall not be liable for incidental, consequential, indirect, special or punitive damages or claims of any kind arising out of or in connection with the sale or use of this product, whether based on contract, tort, direct product liability or any other legal theory. This shall apply even if DIESEL has been advised of the possibility of such damages arising and even if limited remedies granted herein have failed of their essential purpose. The liability assumed by DIESEL shall extend exclusively to replacement or repair in the amount of the purchase price paid. This decision shall be at the sole discretion of DIESEL.
Some countries, states/provinces do not allow the exclusion or limitation of an implied warranty or the limitation of incidental or consequential damages. Therefore, the above limitations may not apply to you or may apply only in part. Where the complete exclusion of implied warranties is not permitted, they are limited in duration to the duration of the applicable written warranty statement. This warranty gives you specific legal rights. In addition, you may have other rights depending on local law. Your statutory rights are not affected.
REQUESTING WARRANTY AND OTHER WATCH REPAIR
When claiming warranty service, send your watch, a copy of the sales receipt and/or the warranty booklet with dealer stamp, and a description of the fault to the nearest authorised international service centre for wristwatches (see list of authorised centres).
For services not covered by the warranty, the Service Centre will perform the services you request at a price that depends on the type of watch and the nature of the work. We reserve the right to adjust the applicable prices.
Please do not send in original packaging as this cannot be returned. DIESEL strongly advises you to insure your shipment and protect the watch appropriately for shipping. DIESEL accepts no liability for loss or damage to products during shipping.
For repairs of your Diesel watch we recommend that you contact an authorized Diesel dealer or the authorized international watch service center closest to you (see list of authorized centres).
If you have any question or need help with your account, you may contact us to assist you.
We will respond to every message within 1 working day. Monday to Saturday, excluding national holidays.