PAYMENT METHODS
Diesel accepts the following payment methods for online orders:
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Credit or debit cards.
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Paypal and Paypal Express.
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Apple Pay.
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Klarna
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Sofort
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Cash Delivery.
PAYMENT WITH CREDIT CARD
We accept payment by credit or debit cards issued by Visa, MasterCard or American Express.
We guarantee that every transaction on our website is secure. Payment and delivery data are collected through the most technologically advanced codification systems (TLS) and our store uses a VeriSign secure server and an ATW certificate to ensure maximum protection.
PAYMENT WITH PAYPAL
You can select PayPal as a payment method after entering your shipping and billing information.
After confirming your purchase, you will be taken to the PayPal login page where you can enter your account information and complete payment.
If you do not have a PayPal account, you can create one quickly and safely by clicking REGISTER from the PayPal login page.
In case of Paypal Express purchases, you will have the chance to review all details before confirming and completing the order anyways.
In case you did not log in before paying with PayPal Express, you can review the order detail in the Order Status page that you can find in the Help Area, by using the email connected to your PayPal account and the order number.
PAYMENT WITH APPLE PAY
You can select Apply Pay as your payment method, after entering your billing and shipping information.
Compatibility of your device with Apple Pay is crucial to be able to approve the transaction through Touch ID, Face ID, or, if using an Apple Watch, by pushing the side button twice. The outcome of the operation will appear on the screen of your iPhone, iPad, Mac or Apple Watch device.
PAYMENT WITH KLARNA
You can select Klarna as a payment method after entering your shipping and billing information. If available in your Country, Klarna will be shown at checkout:
KLARNA PAYMENT METHODS:
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“SLICE IT” WITH KLARNA: Separate your purchase in 3 equal payment. The first payment will be collected from your card at the time of the order. The remaining two payments will be charged automatically after 30 and 60 days. Do not worry: you will receive a reminder when the payment must be completed and when it will be collected.
There are zero interests, commissions or costs for delayed payment – always. If you have problems to complete the order with Klarna, it may be due to:
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Klarna payments are subject to the user's financial circumstances. Klarna may have refused your payment request for "SLICE IT". We advise you to choose another type or payment or to place an order for a lower amount.
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You may have outstanding payments on previous Klarna purchases.
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You may have lost a mandatory field at the cashier, for example by entering your date of birth.
Note that Klarna is an independent payment company and Diesel has no influence on whether or not to accept payment with Klarna.
PAYMENT WITH SOFORT
You can select the payment method SOFORT after entering your shipping and billing information.
SOFORT Banking is a safe direct bank transfer system that does not require any additional registration procedure. In order to use SOFORT Banking you must have a bank account and access to electronic banking.
After selecting SOFORT Banking as the payment method, you will be redirected to the SOFORT Banking website, where you will be prompted to choose your bank. You will need to log in with your personal banking credentials and complete the payment. You will then be redirected to the Diesel website, where you can review details of your order before the final confirmation.
PAYMENT WITH CASH ON DELIVERY
If you select Cash on Delivery at checkout, you will pay for your purchase upon delivery of your order. Please remember you must have the exact amount indicated in the shipping confirmation email in cash, as the courier cannot provide change, and does not accept checks or payment with credit card.
This payment method has an additional cost of 6,50 Euro.
If you request a return, the refund will be issued through wire transfer to a bank or postal account. The additional cost for this choice of payment method cannot be refunded.
CASH ON DELIVERY RESTRICTIONS:
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Available for Standard Shipping method only.
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Unavailable for orders with gift option.
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Unavailable for orders shipped to a store (Click & Collect delivery option).
Need help?
If you have any question or need help with your account, you may contact us to assist you.
We will respond to every message within 1 working day. Monday to Saturday, excluding national holidays.
Client service
From 9 am to 8 pm CET (from 8 am to 7 pm GMT), Monday to Saturday.
From 9 am to 8 pm, Monday to Saturday.